Delivery Schedule


2% - 30 Days for all approved accounts.  A finance charge of 1.5% per month (18% per annum) will be added to any past due or unpaid balance.  There will be a $20.00 fee for any returned check.


Freight Prepaid on all orders of six hundred dollars ($600.00) or more within our New York delivery area and six hundred dollars ($600.00) or more within our Philadelphia delivery area. Orders less than six hundred dollars ($600.00) will be shipped via UPS when possible and shipping costs will be added to the invoice.

All UPS shipments incur a UPS shipping charge. UPS shipping charges are calculated once an order has been submitted, pulled from stock and weighed.  Orders under one hundred and fifty dollars ($150.00) - customer pays the UPS shipping charge. Orders over one hundred and fifty dollars ($150.00) - REISS gives customers 5% off their order total for a shipping allowance. The shipping allowance will not exceed the UPS shipping charge.


A completed Resale Certificate must be submitted prior to any order being accepted.  A completed credit application must accompany all requests for credit (“open account”).  Credit application processing normally takes about 10 working days.


All returned goods must be inspected by a Reiss Wholesale Hardware Co., Inc. salesperson prior to a Returned Goods Authorization being written.  All returned goods must be accompanied by a valid RGA form.  All merchandise returned to stock must be in re-sellable condition and free of all markings.  Special orders are non-returnable.


·         All claims for damaged goods or shortages must be reported within three (3) days of receipt of merchandise.  If goods are shipped via UPS and damaged in shipping, it is the purchaser’s responsibility to file the appropriate transportation claim.


Orders placed by 4pm can be delivered the next day (3:30pm Friday for Monday delivery). Pick up orders must be minimum $50 in order to be processed. Please call the office to confirm status of your pick up order.